Campaign

Metrorail Audit

Mode
Year

2018

ENTITIES
DTPW
Miami-Dade Department of Transportation & Public Works
Chapter
Contact

Mode
ENTITIES
DTPW
Miami-Dade Department of Transportation & Public Works
Chapter
Countywide
Contact

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CONTEXT

Decades of poor maintenance, budget cuts and political inaction have resulted in an unreliable and barely usable Metrorail system. However, it isn't clear to decision-makers that the system's poor reliability is a major problem.

GOAL

We created the first real-time public transit audit, measuring the on-time performance of arriving trains at Government Center.

STATUS
Results

We gave leaders and the department clear insight into the performance deficiencies of the system, and maintain a historical record of Metrorail's on-time performance.

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